Available shipping methods will be displayed during the checkout process. They may vary depending on the delivery address, selected products, and commercial campaigns.

You have the following shipping options:

Store pickup: FREE from 24 hours after order confirmation. Only available at the Barcelona store.

Home delivery: Will depend on the shipping zone; you can check the rate HERE

Please note that deliveries are made on business days (not holidays or weekends).

During sales and promotional periods, delivery times may be longer than usual. 

Once an order is placed, we cannot modify or cancel it at this time. If the items don't work, be sure to exchange them for another item you like better or return them for a refund. As a reminder, domestic return shipping is the responsibility of the customer.

Unfortunately, we do not have the option to cancel or modify an online purchase. You can tell the delivery person that you don't want it, and once we receive it in our warehouse we will proceed with the refund.

But if what you need is to modify the delivery details of the order you just placed, contact us and we will try to help you.

Currently, our packages are managed by the transport company TIPSA.

Our courier's website shows the estimated delivery date for your order. If you notice a problem, please contact our customer service team and have your order number and tracking number ready.

Unfortunately, we cannot change the delivery address.

For all deliveries, we invite you to contact our customer service, indicating your order number.

You can contact us via WhatsApp: +34 626604733 or by email at online@badits.com. Customer service hours are Monday to Friday from 9 a.m. to 6:30 p.m.

You can choose between the following payment methods:

Credit or debit card. Visa, Mastercard and American Express.

PayPal. To purchase with PayPal, select this payment method and you will be redirected to the PayPal page to complete your purchase.

Klarna. You have two payment methods: payment in 3 interest-free installments or payment by bank transfer. The charge will be made at the time of confirming the purchase.

All transactions are processed through our secure payment system (SSL), where information is encrypted and transmitted securely. We also hold the following online transaction security certificates: Verified by Visa , Mastercard, SecureCode , and PSD2 .

What is PSD2?

It is a European directive that promotes security in online payments.

How does it work?

Your bank may require authentication to ensure the payment is secure. There are different authentication methods, usually done via SMS or your bank's app, so we recommend having your mobile phone handy.

If you have any problems completing the payment, we advise you to contact your bank.

If you encounter any difficulties placing your order and your payment is not accepted, please contact our customer service team.

We do not offer gift cards or store credits at this time.

The order charge will be reflected in your bank account at the time the order is placed.

If you wish to return one or more products purchased at badits.com, you have 30 calendar days from the moment you received the order to return it.

We offer the following options for making your return:

- In store. You can return your online order at our physical store free of charge.

- From home. You must request the return from the following link: make a return

Once the package arrives at our warehouse, we will send you a confirmation email and proceed with the refund.

In the case of returns to our physical store, the refund will be made within 3 to 5 days (with a maximum of 30 days).

In case of return from home or collection point, it will be made within a period of between 10 to 14 days from receipt of the products at our facilities (with a maximum of 30 days).

The refund will be made in the same way as the original payment was made.

Please note that only returns that meet the following requirements will be accepted:

- Garments that have not been washed or used in any way.

- Garments that are in the same condition as when they were delivered and retain their original labels.

- For hygiene reasons, returns of intimate products such as underwear or swimwear are not accepted.

If a returned item does not meet these requirements, the item will be returned and the customer will be responsible for the return shipping costs.

You can manage the change from the following Make changes

Customer service hours: Monday to Friday from 9 am to 6:30 pm.