EXCHANGES & RETURNS
Conditions
- You have 30 days from the delivery of your order to request an exchange or return.
- Returns are processed only for orders placed online. For purchases made in a physical store, a product exchange or a refund via gift card will be offered.
- Products must be returned in perfect condition. Please ensure they are sent in their original packaging, with the tag attached, and without signs of use.
- The customer will be responsible for covering the shipping costs of the product.
- During the Outlet period, returns will not be accepted.
All exchanges and returns must be managed from the following link:
