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EXCHANGES & RETURNS

Conditions

  • You have 30 days from the delivery of your order to request an exchange or return.
  • Returns are processed only for orders placed online. For purchases made in a physical store, a product exchange or a refund via gift card will be offered.
  • Products must be returned in perfect condition. Please ensure they are sent in their original packaging, with the tag attached, and without signs of use.
  • The customer will be responsible for covering the shipping costs of the product.
  • During the Outlet period, returns will not be accepted.

All exchanges and returns must be managed from the following link:

MAKE AN EXCHANGE OR RETURN